The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, allowing us to keep our luggage open without feeling cramped at all.” view full review
Relaxing Pool
“The swimming pool was perfect for relaxation, offering a serene environment and a great spot for a refreshingly short swim.” view full review
Refillable Mini Bar
“I loved the convenience of the refillable mini bar, which added a nice personal touch to our stay and kept our drinks chilled.” view full review
Cozy Atmosphere
“The seating area in the room was not only comfortable but also very welcoming, making it easy to unwind with family after a busy day.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
Currency exchange
Sports & Fitness
Fitness centre
Cycling
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shoe shine service
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's pool
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun terrace
Spa & wellness centre
Steam room
Head massage
Full body massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Mirror
Ironing facilities
In-room sink
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
168A Persiaran Gurney,
George Town,
Malaysia,
10250,
Penang
Map view
street view
168A Persiaran Gurney,
George Town,
Malaysia,
10250,
Penang
City landmarks
Park
Penang Botanical Gardens
2.2
km
Temple
Dhammikarama Burmese Buddhist Temple
1.1
km
Pagoda
Buppharam Buddhist Temple
1.5
km
Church
Church of the Immaculate Conception
1.2
km
Museum
Colonial Penang Museum
1.4
km
Jalan Seri Tanjung Pinang 4
Royal Selangor Visitor Centre
1.4
km
Pagoda
Wat Chaiya Thai Buddhist Temple
780 m
Jalan Kebun Bunga Lot-1B
Bee Gallery Penang
1.5
km
Temple
Reclining Buddha Wat Chaiyamangalaram
1.9
km
10000
Komtar
3.3
km
Persiaran Gurney Gurney Paragon Mall
Senoptium
860 m
27
Pasar Basah Pulau Tikus
880 m
Straits Quay Jalan Seri Tanjung Pinang Tanjung Tokong
Straits Quay
2.0
km
Store
Oon Organic & Natural Center
940 m
Museum
Cheong Fatt Tze
3.2
km
Mall
Precinct 10
1.4
km
6 Jalan Tanjong Tokong Next to Starbucks D/T
CUBOPARK @Chusan
1.2
km
Mall
Island Plaza
1.5
km
Pagoda
Arulmigu Balathandayuthapani Temple
2.3
km
8 Jln Perak
Wat Buppharam
1.5
km
Jalan Kebun Bunga
Nattukotai Chettiar Temple
1.5
km
Garden
Penang Avatar Secret Garden
2.9
km
Persiaran Kuari
Penang Municipal Park
1.7
km
Park
Youth Park
2.5
km
Museum
The Camera Museum
3.4
km
54
Istana Kedah
1.8
km
25
Penang Waterfall Hill Temple
2.6
km
Nearby
Mall
Gurney Plaza
130 m
Mall
Gurney Paragon Mall
420 m
George Town Steel Rod Structures
290 m
Restaurants
Chili's Grill & Bar
80 m
Persiaran Gurney
Chillis
90 m
G Hotel
KyoChon Korean Fried Chicken
60 m
KyoChon Korean Fried Chicken 168A Persiaran Gurney Lot-G-03A
Zuzudo Ramen Bar
70 m
Zuzudo Ramen Bar 168A Persiaran Gurney Lot G-04
IPPUDO Gurney Plaza
50 m
170-G-37
Yoshinoya Hanamaru
60 m
B1-37
An Viet
80 m
An Viet 170 Persiaran Gurney Gurney Plaza
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Inconvenient room distance
Mixed dining experience
7.8/10
Very good
Rooms
8.3
Location
8.7
Service
8.3
Dining
6.8
Guest reviews
7.8/10
based on 6 reviews
8.5
8.5/10 based on 1113 reviews
Jeanne
United States,
April
2024
8.6/10
I absolutely loved my stay at the hotel! The location is superb, surrounded by great shopping and food outlets, and the rooms are modern and very clean. The staff were incredibly friendly and helpful, making my experience even more enjoyable. However, the dining options were a bit lackluster, with room for improvement in the variety of dishes offered.
Rooms
9.0
The rooms were modern and very clean with a fantastic sea view, allowing me to see the majestic Gunung Jerai Kedah in the far distance. The private check-in area on the 15th floor was a nice touch, and the private lounge with bottomless alcohol drinks was a great amenity. I want to give a special shoutout to Jason and Maverick for going above and beyond to assist me.
Service
9.0
The service was top-notch! Every staff member I encountered wore a smile on their faces, making me feel welcomed from the moment I arrived. The relaxing pool and very comfortable bed added to the overall excellent service.
Location
10.0
The location couldn't have been better! Situated right next to shopping malls and eateries, I was spoiled for choice. Being within walking distance to Gurney Drive food stalls was a huge plus for someone like me who loves street food.
Dining
7.0
While the dining options had a huge variety to choose from, I found them a bit lackluster with no standout dishes that impressed me. However, the value for money was still great, especially considering the convenient location near the Gurney Drive hawker center.
Facilities
8.0
The hotel's facilities were impressive, offering everything I needed for a comfortable stay. From room service to tours assistance, they had it all covered.
R.
United States,
March
2024
7.8/10
I had a pleasant stay at this hotel for one night. The room was modern, clean, and comfortable. It was convenient to have an extra mirror besides the ones in the bathroom and wardrobe, especially considering the dim lighting in that corner.
Rooms
8.0
The room was modern, clean, and comfortable with additional mirrors.
Service
7.0
The staff was attentive to special requests and thoughtful in their approach. However, the housekeepers and lounge servers seemed a bit unfriendly, though still efficient.
Location
9.0
The hotel is ideally situated on the high-end street of Penang Island, making it easy to reach major shopping centers like Gurney Plaza and Gurney Paragon. Great for exploring different F&B options and entertainment venues either by walking or taking a short ride.
Dining
7.0
The dining experience was satisfactory, with decent offerings, but slightly limited compared to similar hotels. Enjoyed the service provided by the waitress, especially with eggs and coffee served exceptionally well.
Facilities
8.0
The hotel offers a range of useful facilities like room service, car hire, dry cleaning, and more, which add value to the stay.
Terry
United States,
December
2023
7.8/10
I had a great stay at the hotel. The rooms were nicely designed and modern, but could use some colorful paintings. The service was exceptional, with the staff being very attentive and going above and beyond to assist. The location was excellent with easy access to shopping malls and restaurants, although a bit far from the old town. The dining options were varied but lacked standout dishes. Overall, a comfortable and convenient choice for my trip.
Rooms
8.0
The rooms had modern design and were comfortable, although some brightly colored paintings would enhance the decor.
Service
9.0
The service was outstanding, with the staff being very polite, friendly, and attentive. Special thanks to Jason and Maverick for their exceptional assistance.
Location
7.0
The location was great, surrounded by shopping malls and prestigious restaurants, making it very convenient. However, it was a bit far from the old town where many attractions are located.
Dining
7.0
The dining options were good with both Western and Eastern choices, although none stood out as exceptional. The breakfast lacked any outstanding dishes.
Facilities
8.0
The hotel had great facilities with options like room service, car hire, and laundry services available.
John
United Kingdom,
November
2023
8.2/10
The hotel offers clean and new rooms, but the distance between them was inconvenient for me with kids. The staff made a mistake with room cards but were accommodating when no other suites were available. The location is superb, directly connected to a mall with easy access to food and shops, although being close to McDonald's may not suit everyone.
Rooms
8.0
The rooms were very clean and new, albeit quite spacious even without a view. The distance between them was a bit inconvenient for me with kids.
Service
9.0
The staff remembered us upon check-in and offered an upgrade, showing excellent service. Jason from the Lounge went above and beyond to make my mum's birthday special. However, there may be a need for more customer service training in some areas.
Location
9.0
The location is perfect, connected directly to a mall with abundant shopping and dining choices.
Dining
7.0
The dining experience was a mix of local and international offerings, with some aspects leaving something to be desired. I paid a premium price for the spread.
Facilities
8.0
The facilities provided were satisfactory, including room service, car hire, and other conveniences.
Great location
Inconvenient room distance
Frederick
United Kingdom,
July
2023
7.4/10
The hotel is well-situated, adjacent to the sea and a shopping center, making it extremely convenient for exploring the area. The rooms are very spacious and clean, equipped with essential amenities. However, the dining experience can be hit or miss, and some staff members seem inexperienced or unfriendly at times.
Rooms
8.0
My room was spacious and impeccably clean, complete with an iron, ironing board, safety box, and a large TV screen.
Service
7.0
While some staff members were unfriendly or untrained, others were kind and accommodating, fulfilling special requests promptly.
Location
9.0
The plus point of this hotel is its prime location near shopping malls, food stalls, and major attractions, offering great convenience for travelers.
Dining
6.0
The dining experience had its ups and downs; the spread was decent, but the overall quality was inconsistent.
Facilities
7.0
The hotel offers a variety of essential facilities, but some areas may need improvement in terms of service quality.
Ronnie
United Kingdom,
June
2023
8.2/10
The hotel offers spacious and comfortable rooms with a lovely pool view, but lacks basic office supplies like Sellotape and glue. The service is exceptional with helpful recommendations and pleasant staff. The location is convenient, surrounded by malls and food stalls. The dining options are extensive but some areas were not well-stocked. Overall, a great value for money stay.
Rooms
9.0
The room was very big and comfortable, overlooking the pool and filled with light.
Service
9.0
The service was outstanding, with helpful recommendations and incredibly pleasant staff.
Location
8.0
The hotel's location is ideal, right on the waterfront close to malls and food stalls.
Dining
7.0
The dining experience was vast with various cuisines but lacked consistently stocked fruit selections.
Facilities
8.0
The hotel offers various facilities, but was unable to provide basic office supplies like Sellotape and glue.